Mall Manager

5 - 8 Years

Job Description

  • Coordinate with Mall Employees.
  • Advertise and Market the Mall.
  • Manage Budget and Expenditures through Head Office.
  • Negotiate Contracts with Head Office
  • Develop a structured business plan for the Mall covering all key components of mall operation.
  • Develop sales and leasing plans to identify new clients and negotiate with prospective tenants to maximize income in line with the business plan.
  • Ensure proper tenant mix and zoning within the mall in line with business strategy and market demand and to achieve desired footfall.
  • Develop and maintain a long term beneficial relationship with all existing tenants and Retail Groups to ensure continued and future business.
  • To prepare, review and adjust financial budgets, systems and processes and monitor performance against budget.
  • To ensure smooth and positive relationship with the tenants, suppliers and contractors.
  • Develop and implement approved procedures and systems across all mall functions to ensure smooth co-ordination / co-operation among various internal departments to facilitate business needs and deliver positive customer and tenant experiences.
  • Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant department heads and follow up on quality and execution.
  • Preparation and development of marketing and annual event plans/calendar.
  • Follow up on the collection of monies owed from tenants and implementation of contractual terms.
  • Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations.
  • Follow legal procedures with respect to mall operations and tenant interactions with legal support from Head Office.
  • Develop and upkeep the corporate mall identity - ensure adherences to corporate brand guidelines.
  • Take steps to improve customer services inside the mall.
  • Performs other tasks as assigned.

Salary: INR Negotiable

Industry:Facility Management

Functional Area:Other

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above


PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile


Gopalan Signature Mall, Gopalan Innovation Mall, Gopalan Arcade Mall, Gopalan Grand Mall and Gopalan Promenade Mall are some of the best malls in Bangalore started by the Gopalan Enterprises Group. At these malls, you can have a great time by indulging in shopping, watching movies, bowling or biting into delicious snacks. Weekends or weekdays, special occasions or just an ordinary day, at Gopalan Malls, you can celebrate life each and every day. Step into any of the Gopalan Malls and enjoy a truly enchanting experience.
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Recruiter Name:JOY JOSEPH




Reference Id:MM00012018